Refund & Return Policy
Effective Date: September 21, 2025
Company: Cycle 180, Dallas, Texas, USA
At Cycle 180, we stand by the quality of our products and want you to feel confident with every purchase. Because our products are dietary supplements, we can only accept returns under specific conditions to ensure customer safety and product integrity.
1. 30-Day Return Policy
You may request a return within 30 days of receiving your order, but only if:
The item arrived damaged or defective, OR
You received the wrong item.
2. Conditions for Returns
Unopened only: For health and safety reasons, we cannot accept opened, used, or partially consumed products.
Original packaging: The item must be returned in its original, sealed packaging.
Proof required: You must provide proof of purchase (order number) and, if damaged, photos of the product/package.
3. Non-Returnable Items
We do not accept returns for:
Opened or used products
Products damaged due to misuse or mishandling after delivery
Sale items or promotional giveaways
4. Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed back to your original payment method.
Please allow 5–10 business days for refunds to reflect, depending on your bank or payment provider.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@cycle180.com or 945-344-5070 with your order details.